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Get to your balance, your statement and your limits.
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Lost your password? Use the reset link that goes to your registered address. Never hand your password to anybody — we will not ask for it.
If a break is running or you are on the BetStop register, this will not let you in. That is the control working, not a fault.
Two-factor authentication is in your settings and takes a minute. It is the single most effective step you can take to keep somebody else out of your balance.
If it will not accept your details
Nine times in ten the email on file differs slightly from the one being typed — try the username instead. Five failed attempts locks the account for half an hour, which is a protection rather than a malfunction.
If the account will not open at all
- A break period is running. It lifts on the date you chose and cannot be cut short.
- The account has been closed. Closure is final; returning means a fresh application.
- You are on the BetStop register. No licensed Australian operator can let you in while that stands.
- We have suspended it pending verification — check your email for what we have asked for.
Not by email, not over the phone, not by text. Anyone claiming to be from PickelBets who asks for it is not from PickelBets. Forward it to support.
Need to pause or close?
Both live in your account settings and take effect the moment you confirm.
18+. Gambling Help 1800 858 858. Choose a deposit limit that fits your budget.